Company Name: Juan Imports CC T/A Global Trade Mart
Website: www.globaltrademart.co.za
Introduction
Welcome to Global Trade Mart. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from this site, you agree to comply with these terms. If you do not agree, please do not use our services.
Definitions
- “Company” refers to Juan Imports CC T/A Global Trade Mart.
- “Customer/User” refers to any person accessing or using our website.
- “Website” refers to globaltrademart.co.za.
- “Products” refer to the goods available for sale on our website.
Compliance with South African Laws
This website operates in compliance with:
- Consumer Protection Act (CPA), 2008
- Protection of Personal Information Act (POPIA), 2013
- Electronic Communications and Transactions Act (ECTA), 2002
- Companies Act, 2008
- Cybercrimes Act, 2020
Products and Orders
- All products displayed are subject to availability.
- Prices are listed in South African Rand (ZAR) and include VAT where applicable.
- The company reserves the right to adjust pricing and product availability without prior notice.
- Orders are only confirmed once the deposit is received.
- We reserve the right to cancel or refuse any order at our discretion.
Important Pricing Disclaimer
Due to fluctuating global market conditions, raw material costs, and changes in supplier pricing (particularly from international suppliers), the prices listed on our website may not always reflect the most current or accurate rates.
For this reason, we strongly recommend that customers reach out to our customer service team or request a formal quote before completing a purchase. This helps ensure pricing clarity and avoids disappointment or delays.
We reserve the right to amend product pricing at any time and to notify customers of any necessary price adjustments before processing an order.
Payments
- We accept [list payment methods, e.g., Visa, Mastercard, EFT].
- At least 60% of full order price must be paid before order processing.
- Transactions are secured using SSL encryption for online safety.
Shipping and Delivery
- Delivery times vary based on location and availability.
- Customers are responsible for providing accurate shipping details.
- Risk transfers to the customer upon delivery.
Returns and Refunds
In compliance with the Consumer Protection Act (CPA):
- Customers may return products within 7 days of receipt for a full refund (if unused and in original packaging).
- Refunds will be processed within 7 business days.
- Returns due to defects must be reported within 48 hours of receiving the product.
Warranties & Disclaimers
- We strive to ensure accurate product descriptions, but we do not guarantee error-free listings.
- The company is not liable for indirect, incidental, or consequential damages from the use of products.
- 6 months Limited Warranty for Machinery, Equipment and Electronics
- This machinery is warranted to be free from defects in materials and workmanship under normal use for a period of six (6) months from product collection or delivery
- Warranty Coverage Includes:
- Repair or replacement of defective parts
- Labor costs associated with repair (if serviced by an authorized technician)
- Technical support for diagnosing warranty issues
- Warranty Does Not Cover:
- Damage due to misuse, abuse, accident, or neglect
- Normal wear and tear
- Unauthorized repairs or modifications
- Consumable parts (e.g., belts, blades, filters, etc.)
- Claim Procedure:
- To claim the warranty, please contact Global Trade Mart at 0606056803 with proof of purchase and a detailed description of the issue. You may be required to return the product or send photos/videos for inspection.
- Note: This warranty is non-transferable and valid only for the original purchaser.
Privacy & Data Protection
We collect, store, and process personal information in compliance with POPIA (Protection of Personal Information Act, 2013). Please refer to our Privacy Policy for detailed information.
Limitation of Liability
- The company is not responsible for any losses or damages arising from the use of this website.
- We do not guarantee that the website will be uninterrupted or error-free.
Intellectual Property
All content, trademarks, and intellectual property on this website are the property of Juan Imports CC T/A Global Trade Mart. Unauthorized use is prohibited.
Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of South Africa.
Any disputes will first be attempted to be resolved amicably. If unresolved, the matter shall be referred to Consumer affairs committee.
Changes to Terms & Conditions
We reserve the right to update these Terms & Conditions at any time. Continued use of our services implies acceptance of any revisions.
Contact Information
For inquiries or complaints, contact us:
- Email: info@globaltrademart.co.za
- Phone: +27 11 207 3916
- Address: Unit 17, First Floor, Gallagher Place, Suttie Avenue, Halfway House, Midrand 1685, Johannesburg, South Africa